CUSTOMER SERVICE

- Apr 30, 2019-


Do you need help with your design or do you a question an order? You can also try our


Email us

Start a live chat

Call us at +8675528347279

Read FAQ

I need help with my design


Not a Designer?  Don’t go pulling out your hair over the design details, We can help you!  Every order is fully reviewed by our graphic artist.   Just try your best. Our Designers will help you create the product you desire.   Are you nervous about making any mistakes?  Our Team will review all the details to make sure your design is aligned correctly, the colors are spot on and that everything is formatted correctly before proceeding with production.  We may also contact you to verify your order details and create a revise proofs for you. Rest assured, you’re in good hands!


I am stuck


Do you have an idea but don’t know how to move forward with it?  Or is the design studio not working well. Both our customer service representatives and our designers are excited to help you put your idea in motion throughout all the stages of your order.  Our designers are proficient with the development of your artwork whether or not you have put a pen to paper or you have finalized artwork that need adjustments, our design team are available to make your original thoughts a reality.


 


100% Satisfaction Guaranteed!  We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Personalized items cannot be returned or exchanged unless there is a manufacturer’s defect or misprint. Please use our spec sheets or sizing charts if you are unsure about the features of the garments you would like to order. Some item are subjected to a restocking fee. We encourage you to order blank samples as we can assist you with return options. You can also call us toll (+8675528347279) and we will supply you with any specs your unable to find online.


Share Ideas


Conceptualize your design by using our design tool.  You can be at work, on the go or at home on your computer to make concept designs for your team, school, organization and more.  We have many designs to choose from in our tool or you can upload your own creations and see what it will look like on the final product.  Share with your friends and see what they have to say about your concepts.


*Start Designing


The Approval Stage


 In case we see a mistake with the order that has been submitted, we will get a hold of you and review the order together before production. 


 How is my price calculated



Quantity in your order also deterimine the price.

 You can reduce the cost per item by increasing the quantity of your order.


What is your minimum order?


Many of our product have no minimum order. Yes you can order one item. Single items are often created using our digital printing methods. Some items such hats and jackets requiring embroidery or screen printing may have a minimum.




With Locations in Canada and the US, we are here to serve you.  Provincial and Federal Sales Taxes will charge to Canadian Customers.


china Distribution Center


3F, 2 Building,Plase II, Jiewei Industrial Park, Longgang, Pinghu District, Shenzhen, 518111, China

----------------------------


CONTACT US

We’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the contact form, livechat  or our  phone numbers  to contact us.

 

GIVE CHN A CALL

Sales : +8615889448617

Customer Service: +8675528347279


Customer Service Hours

8:00am - 6:00pm(7days)


* Prices are in US dollars

Production time is normally 12-14 business days.  (contact us for rush options)

 

* Estimated Shipping Times  (Standard 12-14 days, Priority Mail 3-5 days) 

Free shipping applies to continential US and Canada. Additional shipping cost maybe applied to international destinations.

* Shipping times may vary based on locations.

* Production times may vary based product availabity.

* Additional artwork development may impact production shipping times.